peco.com or via PECO My Account.
PECO Energy Company is Pennsylvania’s largest electric and natural gas utility, delivering electricity to 1.7 million customers and natural gas to more than 545,000 customers across the Greater Philadelphia region (including Philadelphia, Bucks, Chester, Delaware, Montgomery, and York counties).
Whether you need to log in to PECO My Account, submit an immediate one-time guest payment via BillMatrix, enroll in AutoPay recurring automatic bank drafts, manage Budget Billing to eliminate high summer cooling and winter heating spikes, track hourly AMI smart meter electricity usage, apply for Pennsylvania LIHEAP or CAP utility grant assistance, or report a power outage or gas leak, this comprehensive guide covers every payment channel and 24/7 customer care contact.
PECO Energy Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| PECO My Account & App (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Monthly Draft) | $0.00 (Free) | On Monthly Due Date |
| BillMatrix Quick Pay (Card / Digital Wallet) | $2.35 residential fee | Immediate Account Credit |
| Automated Phone System (BillMatrix) | $2.35 card / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your PECO Bill Online (Step-by-Step)
Method 1: Pay via PECO My Account
- Navigate to: peco.com/myaccount (or open PECO Mobile App).
- Enter your Email Address / Username and Password and click “Log In”.
- Click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Quick Pay (BillMatrix)
- Visit PECO Pay Bill Online.
- Click “Pay as Guest (BillMatrix)”.
- Enter your 10-digit PECO Account Number and ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Confirm the $2.35 convenience fee and submit payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your checking account on your due date with zero transaction fees.
- Budget Billing: Equalize seasonal energy bills into 12 predictable, equal monthly installments.
- Customer Assistance Program (CAP): Income-qualified households receive reduced monthly electric rates and debt forgiveness credits.
- Pay by Phone: Call PECO automated telephone banking 24/7 toll-free at 1-800-494-4000.
- Pay by Mail: Send payment check with bill coupon to:
PECO
P.O. Box 37629
Philadelphia, PA 19101-0629 - Authorized Pay Stations: Pay cash at ACME Markets, Walmart, Western Union, and local check-cashing agencies across Philadelphia and surrounding suburbs.
Power Outage & Gas Emergency Reporting
OUT to 73261 (PECO1).
PECO Energy Customer Service Directory
- Customer Care Service: 1-800-494-4000 (Mon–Fri 7:00 AM – 7:00 PM EST)
- 24/7 Outage & Gas Emergency Line: 1-800-841-4141
- Hearing Impaired (TTY): 1-800-877-8973 / 711
- Official Utility Portal: peco.com
- Headquarters: PECO Energy Company, 2301 Market Street, Philadelphia, PA 19103
Frequently Asked Questions (FAQ)
What is my PECO Account Number format?
Your PECO account number is a 10-digit number located at the top-left of your monthly billing statement.
How do I apply for LIHEAP energy grants in Pennsylvania?
Eligible Pennsylvania households can apply for the Low-Income Home Energy Assistance Program (LIHEAP) via compass.state.pa.us or by calling the PECO Universal Services team at 1-800-774-7040.
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Disclaimer: BillPayment.guide is an independent utility guide and is not affiliated with, endorsed by, or operated by PECO Energy Company or Exelon Corporation. All trademarks belong to PECO.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
