eversource.com.
Eversource Energy is New England’s largest energy delivery company, safely transmitting and distributing electricity, natural gas, and clean water to approximately 4.4 million customer connections across Connecticut, Massachusetts, and New Hampshire.
Whether you need to log in to your Eversource online account, submit an immediate one-time guest payment via Paymentus / KUBRA, enroll in AutoPay or Budget Billing to equalize seasonal heating and cooling bills, track smart meter usage, report a power outage or gas leak, or arrange a payment agreement, this comprehensive guide covers every billing channel and 24/7 emergency contact.
Eversource Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Eversource Online Portal (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| One-Time Guest Pay (Card / Wallet) | $0.00 (Free for residential) | Immediate Credit |
| Automated Phone System (IVR) | $0.00 (Free) | Instant Confirmation |
| Authorized In-Person Pay Centers | $1.50 retailer fee | Within 24 Hours |
How to Pay Your Eversource Bill Online (Step-by-Step)
Method 1: Pay via Eversource Online Account
- Navigate to: eversource.com/login.
- Select your state (CT, MA, or NH) and enter your User ID and Password.
- From your account summary dashboard, click “Make a Payment”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Guest Payment (No Login Required)
- Visit Eversource Pay Online.
- Click “Pay as Guest”.
- Enter your 11-digit Eversource Account Number and Service Address ZIP Code.
- Enter Debit/Credit card or checking details and submit payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly electric or gas bill directly from your checking account on your due date with zero fees.
- Budget Billing: Eliminate seasonal winter heating and summer cooling spikes with equalized 12-month average installments.
- Pay by Phone: Call Eversource automated phone banking 24/7 at 1-800-286-2000 (CT), 1-800-592-2000 (MA East), or 1-800-662-7764 (NH).
- Pay by Mail: Send payment check with statement stub to:
Eversource
P.O. Box 56007
Boston, MA 02205-6007 - Authorized Pay Stations: Pay cash at Stop & Shop, Walmart, CVS, and Western Union agents across New England.
Power Outage & Gas Emergency Reporting
- Connecticut Outages: 1-800-286-2000
- Massachusetts Outages: 1-800-592-2000
- New Hampshire Outages: 1-800-662-7764
- Gas Leak Emergency (24/7): 1-877-944-5325 (1-877-9-GAS-LEAK)
Eversource Customer Service Directory
- CT Customer Service: 1-800-286-2000 (Mon–Fri 8:00 AM – 6:00 PM EST)
- MA Customer Service: 1-800-592-2000
- NH Customer Service: 1-800-662-7764
- Hearing Impaired (TTY): 711
- Official Website: eversource.com
- Headquarters: Hartford, CT & Boston, MA
Frequently Asked Questions (FAQ)
What is my Eversource Account Number?
Your Eversource account number is an 11-digit number printed on the upper right corner of your monthly billing statement.
How do I apply for utility assistance in New England?
Eligible households can apply for the Low-Income Home Energy Assistance Program (LIHEAP) through local Community Action Agencies or apply for Eversource’s New Start matching payment program to forgive past-due electric balances.
Related New England Energy Guides:
Disclaimer: BillPayment.guide is an independent electric and gas utility guide and is not affiliated with, endorsed by, or operated by Eversource Energy. All trademarks belong to Eversource.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
