comed.com or via the ComEd App.
Commonwealth Edison Company (ComEd) is the largest electric utility in Illinois and a subsidiary of Exelon Corporation, delivering electricity to more than 4 million residential and business customers across Chicago and Northern Illinois.
Whether you need to log in to your ComEd online account, make an immediate one-time guest payment via Paymentus, enroll in AutoPay or Budget Billing to equalize seasonal payments, track hourly smart meter energy consumption, report a power outage, or request payment assistance, this comprehensive guide covers every billing channel and customer care contact.
ComEd Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| ComEd Online Account (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| Paymentus Guest Pay (Card / Wallet) | $0.00 (Free for residential) | Immediate Credit |
| Automated Phone System (Paymentus) | $0.00 (Free) | Instant Confirmation |
| Authorized In-Person Pay Agents | $1.50–$2.00 retailer fee | Within 24 Hours |
How to Pay Your ComEd Bill Online (Step-by-Step)
Method 1: Pay via ComEd Customer Account
- Navigate to: comed.com/my-account.
- Enter your Email / Username and Password and click “Log In”.
- From your account summary, click “Pay Bill”.
- Enter checking account routing and account numbers.
- Select payment date and submit for zero-fee same-day processing.
Method 2: One-Time Guest Payment (Paymentus)
- Visit ComEd Pay As Guest.
- Enter your 10-digit ComEd Account Number and Service Address ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Submit payment for instant zero-fee posting.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly electric bill directly from your checking account on your due date with zero transaction fees.
- Budget Billing: Eliminate summer air conditioning spikes with equalized 12-month average installments.
- Pay by Phone: Call ComEd automated phone banking 24/7 at 1-800-334-7661 (1-800-EDISON-1).
- Pay by Mail: Send payment check with bill coupon to:
Commonwealth Edison
P.O. Box 6111
Carol Stream, IL 60197-6111 - Authorized Pay Stations: Pay cash at Jewel-Osco, Walmart, Walgreens, and authorized Western Union agents across Chicagoland.
Power Outage Reporting & Safety
OUT to 26633 (COMED).
ComEd Customer Service Directory
- Customer Support & Outages (24/7): 1-800-334-7661 (1-800-EDISON-1)
- Hearing Impaired (TTY): 1-800-572-5789
- Official Utility Portal: comed.com
- Corporate Headquarters: Exelon Corporation, Chicago, IL
Frequently Asked Questions (FAQ)
What is my ComEd Account Number?
Your ComEd account number is a 10-digit number printed on the upper right corner of your monthly electric statement.
How do I apply for electric assistance in Illinois?
Low-income households in Northern Illinois can apply for the Low-Income Home Energy Assistance Program (LIHEAP) and the ComEd Residential Special Hardship program through the Community Economic Development Association (CEDA) by calling 800-571-2332.
Related Electric Utility Guides:
Disclaimer: BillPayment.guide is an independent electric utility guide and is not affiliated with, endorsed by, or operated by Commonwealth Edison Company or Exelon Corporation. All trademarks belong to ComEd.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
