pacificpower.net or via Pacific Power App.
Pacific Power is a regulated electric utility delivering safe, reliable electricity to more than 800,000 customers across Oregon (Portland metro suburbs, Bend, Medford), Washington (Yakima, Walla Walla), and Northern California (Crescent City, Yreka).
Whether you need to log in to your Pacific Power online account, submit an immediate one-time guest payment via Paymentus, enroll in AutoPay recurring automatic bank drafts, manage Equal Pay budget billing to stabilize heating and cooling bills, track smart meter kWh electricity usage, or report a power outage, this comprehensive guide covers every payment channel and 24/7 emergency contact.
Pacific Power Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Pacific Power Account & App (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Monthly Draft) | $0.00 (Free) | On Monthly Payment Due Date |
| Paymentus Guest Pay (Card / Wallet) | $1.75 residential fee | Immediate Account Credit |
| Automated Phone System (Paymentus) | $1.75 card / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your Pacific Power Bill Online (Step-by-Step)
Method 1: Pay via Pacific Power Online Account
- Navigate to: pacificpower.net/account.
- Enter your Username and Password and click “Sign In”.
- Click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Quick Pay (Paymentus)
- Visit Pacific Power Pay Bill Online.
- Click “Pay as Guest”.
- Enter your 10-digit Pacific Power Account Number and ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Confirm the $1.75 convenience fee and submit payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your checking account on your due date with zero transaction fees.
- Equal Pay Plan: Divide seasonal electric heating and cooling bills into equal monthly installments.
- Pay by Phone: Call Pacific Power automated telephone banking 24/7 toll-free at 1-888-221-7070.
- Pay by Mail: Send payment check with bill coupon to:
Pacific Power
P.O. Box 26000
Portland, OR 97256-0001 - Authorized Pay Stations: Pay cash at Fred Meyer, Safeway, Walmart, and Western Union locations across OR, WA, and CA.
Power Outage Reporting & Safety Hotline
OUT to 722797, or view the live outage map at pacificpower.net/outages.
Pacific Power Customer Service Directory
- Customer Service Hotline (24/7): 1-888-221-7070
- 24/7 Outage Reporting Line: 1-877-508-5088
- Hearing Impaired (TTY): 711
- Official Utility Portal: pacificpower.net
- Headquarters: PacifiCorp, 825 NE Multnomah St, Portland, OR 97232
Frequently Asked Questions (FAQ)
What is my Pacific Power Account Number format?
Your Pacific Power account number is a 10-digit number located at the top-right of your monthly electric statement.
How do I apply for low-income electric bill assistance in Oregon and Washington?
Eligible customers can apply for LIHEAP heating grants through their local community action agency or enroll in the Oregon Low-Income Discount (LID) program by calling 1-888-221-7070.
Related Northwest Utility Guides:
Disclaimer: BillPayment.guide is an independent electric utility guide and is not affiliated with, endorsed by, or operated by Pacific Power, PacifiCorp, or Berkshire Hathaway Energy. All trademarks belong to PacifiCorp.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
