cngcorp.com.
Connecticut Natural Gas (CNG) (a subsidiary of Avangrid, Inc.) delivers safe, reliable natural gas to approximately 185,000 residential, commercial, and industrial customer accounts across 26 municipalities in central Connecticut (including Greater Hartford, New Britain, and Greenwich).
Whether you need to log in to your CNG online account, submit an immediate one-time guest payment via KUBRA EZ-Pay, enroll in automatic recurring AutoPay, sign up for Budget Billing to equalize winter heating costs, or report a suspected natural gas leak, this comprehensive guide covers every payment method and 24/7 emergency contact.
Connecticut Natural Gas Payment Options Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| CNG Online Account (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| KUBRA EZ-Pay (Debit / Credit Card) | $2.95 third-party fee | Immediate Credit |
| Automated Phone Banking (KUBRA) | $2.95 fee / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your Connecticut Natural Gas Bill Online (Step-by-Step)
Method 1: Pay via CNG Customer Account (Free Bank Draft)
- Navigate to: cngcorp.com/myaccount.
- Enter your Username / Email and Password and click “Log In”.
- From your account summary, click “Pay Bill”.
- Enter your checking account routing number and bank account number.
- Select payment date and submit for zero-fee processing.
Method 2: One-Time Guest Payment (KUBRA EZ-Pay)
- Visit CNG Ways to Pay.
- Click “Pay as Guest (KUBRA EZ-Pay)”.
- Enter your 11-digit CNG Account Number and ZIP Code.
- Enter your Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Confirm the $2.95 fee and submit your payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your bank checking account on your due date with zero transaction fees.
- Budget Payment Plan: Eliminate high winter heating bills by spreading estimated annual gas costs into equal monthly payments.
- Pay by Phone: Call CNG automated phone banking 24/7 at 1-860-524-8151 (Hartford) or 1-203-869-6900 (Greenwich).
- Pay by Mail: Send payment check with bill coupon to:
Connecticut Natural Gas
P.O. Box 847819
Boston, MA 02284-7819 - Authorized Pay Stations: Pay cash at Stop & Shop, Walmart, and Western Union agents across Connecticut.
Emergency Gas Leak Reporting & Safety
- Evacuate immediately. Do not use light switches, phones, or open flames indoors.
- From a safe outdoor distance, call 911 and CNG Emergency Hotline: 1-860-524-8151 (Hartford) or 1-203-869-6900 (Greenwich).
Connecticut Natural Gas Customer Service Directory
- Hartford Customer Service: 1-860-524-8151 (Mon–Fri 8:00 AM – 6:00 PM EST)
- Greenwich Customer Service: 1-203-869-6900
- Hearing Impaired (TTY): 711
- Official Website: cngcorp.com
- Parent Company: Avangrid, Inc., Orange, CT
Frequently Asked Questions (FAQ)
What is my CNG Account Number?
Your CNG account number is an 11-digit number located at the top of your monthly natural gas bill.
How do I apply for heating assistance in Connecticut?
Connecticut residents can apply for the Connecticut Energy Assistance Program (CEAP) through local Community Action Agencies or apply for CNG’s Matching Payment Program (MPP) by calling 860-524-8151.
Related Natural Gas & Utility Guides:
Disclaimer: BillPayment.guide is an independent gas utility guide and is not affiliated with, endorsed by, or operated by Connecticut Natural Gas Corporation or Avangrid, Inc. All trademarks belong to Avangrid.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
