nipsco.com or via NIPSCO Online Account.
Northern Indiana Public Service Company (NIPSCO) is Indiana’s largest natural gas distribution utility and second-largest electric company, providing power to nearly 500,000 electric customers and natural gas to over 850,000 customers across 32 Northern Indiana counties (including Gary, Hammond, Fort Wayne, South Bend, Elkhart, and Crown Point).
Whether you need to log in to your NIPSCO Online Account, submit an immediate one-time guest payment via Paymentus, enroll in AutoPay recurring automatic bank drafts, manage Budget Plan billing to smooth out winter heating and summer cooling bills, track smart meter kWh electric and therm gas usage, apply for Indiana LIHEAP or Hardship energy grants, or report a power outage or gas leak, this comprehensive guide covers every payment channel and 24/7 customer care contact.
NIPSCO Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| NIPSCO Online Account & App (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Monthly Draft) | $0.00 (Free) | On Monthly Payment Due Date |
| Paymentus Guest Pay (Card / Wallet) | $1.50 residential fee | Immediate Account Credit |
| Automated Phone System (Paymentus) | $1.50 card / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your NIPSCO Bill Online (Step-by-Step)
Method 1: Pay via NIPSCO Online Account
- Navigate to: nipsco.com/my-account (or open NIPSCO App).
- Enter your Email Address / Username and Password and click “Log In”.
- Click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Quick Pay (Paymentus)
- Visit NIPSCO Pay Bill Online.
- Click “Pay as Guest (Paymentus)”.
- Enter your 10-to-15 digit NIPSCO Account Number and ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Confirm the $1.50 convenience fee and submit payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your checking account on your due date with zero transaction fees.
- Budget Plan: Divide seasonal winter heating and summer cooling bills into equal monthly installments based on historical energy usage.
- Energy Assistance Programs (EAP): Qualifying low-income families can receive annual heating grants through the state EAP and the NIPSCO Hardship Program.
- Pay by Phone: Call NIPSCO automated telephone banking 24/7 toll-free at 1-800-464-7726 (1-800-4-NIPSCO).
- Pay by Mail: Send payment check with bill coupon to:
NIPSCO
P.O. Box 13007
Merrillville, IN 46411-3007 - Authorized Pay Stations: Pay cash at Strack & Van Til, Martin’s Super Markets, Walmart, and Western Union agents across Northern Indiana.
Power Outage & Gas Emergency Reporting
OUT to 444111.
NIPSCO Customer Service Directory
- Customer Service Hotline: 1-800-464-7726 (1-800-4-NIPSCO) (Mon–Fri 7:00 AM – 7:00 PM CST)
- 24/7 Gas Emergency Line: 1-800-634-3524
- Hearing Impaired (TTY): 711
- Official Utility Portal: nipsco.com
- Headquarters: NiSource Inc. / NIPSCO, 801 E 86th Ave, Merrillville, IN 46410
Frequently Asked Questions (FAQ)
What is my NIPSCO Account Number format?
Your NIPSCO account number is a 10-to-15 digit number located at the top-right corner of your monthly billing statement.
How do I apply for Indiana LIHEAP assistance?
Eligible Indiana households can apply for LIHEAP heating grants through their local Community Action Agency or through the Indiana Housing and Community Development Authority (IHCDA) online at incap.org.
Related Midwest Utility Guides:
Disclaimer: BillPayment.guide is an independent electric and gas utility guide and is not affiliated with, endorsed by, or operated by Northern Indiana Public Service Company or NiSource Inc. All trademarks belong to NIPSCO.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
