kcwater.us through My KC Water.
KC Water delivers high-quality drinking water, wastewater collection, and stormwater protection services to more than 480,000 residential and commercial residents across 318 square miles in Kansas City, Missouri.
Whether you need to log in to your My KC Water portal, submit an immediate one-time guest payment via Paymentus, enroll in AutoPay recurring bank drafts or credit card billing, track monthly hundred cubic feet (CCF) water usage, report a water main break, or apply for low-income water assistance, this comprehensive guide covers every billing method and municipal contact.
KC Water Payment Options Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| My KC Water Portal (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft / Card) | $0.00 (Free) | On Due Date |
| Paymentus Guest Pay (Debit / Credit Card) | $2.25 residential fee | Immediate Credit |
| Automated Phone System (Paymentus) | $2.25 fee / Free ACH | Instant Confirmation |
| City Hall & Water Center Cashiers | $0.00 (Free) | Immediate Posting |
How to Pay Your KC Water Bill Online (Step-by-Step)
Method 1: Pay via My KC Water Account
- Navigate to: mywater.kcwater.us.
- Enter your Email / Username and Password and click “Log In”.
- From your account summary dashboard, click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Guest Payment (Paymentus)
- Visit KC Water Pay Bill.
- Click “Pay as Guest”.
- Enter your 10-digit KC Water Account Number and Service Address ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover) details.
- Confirm the $2.25 fee and submit your payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly water statement directly from your bank account on your due date with zero fees.
- Pay by Phone: Call KC Water automated telephone billing 24/7 at 816-513-1313 (or 311 in KCMO).
- Pay by Mail: Send payment check with bill coupon to:
KC Water
P.O. Box 219430
Kansas City, MO 64121-9430 - In-Person Walk-In Center:
KC Water Headquarters
4800 E. 63rd Street
Kansas City, MO 64130
(Open Mon–Fri 8:00 AM – 5:00 PM).
Water Emergency & Main Break Reporting
KC Water Customer Service Directory
- Customer Support Hotline: 816-513-1313 (Mon–Fri 8:00 AM – 5:00 PM CST)
- City Action Center (KCMO): 311
- 24/7 Water Emergency Dispatch: 816-513-1313
- Hearing Impaired (TTY): 711
- Official Municipal Portal: kcwater.us
- Headquarters: 4800 E. 63rd Street, Kansas City, MO 64130
Frequently Asked Questions (FAQ)
What is my KC Water Account Number?
Your KC Water account number is a 10-digit number located at the top-right corner of your monthly billing statement.
How do I apply for water assistance in Kansas City?
Eligible households can apply for the Low-Income Household Water Assistance Program (LIHWAP) or KC Water’s H2O Community water assistance grant administered by the Mid America Assistance Coalition (MAAC) by calling 816-513-1313.
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Disclaimer: BillPayment.guide is an independent municipal utility guide and is not affiliated with, endorsed by, or operated by KC Water or the City of Kansas City, Missouri. All trademarks belong to KC Water.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
