evergy.com or via the Evergy Mobile App.
Evergy, Inc. (NYSE: EVRG) is a leading Midwestern investor-owned electric utility delivering reliable electricity to more than 1.7 million residential, commercial, and industrial customers across Kansas (Evergy Kansas Central, Evergy Kansas South) and Missouri (Evergy Metro, Evergy Missouri West).
Whether you need to log in to your Evergy online customer portal, submit an immediate one-time guest payment via Speedpay, enroll in AutoPay or Average Payment Plan to equalize seasonal summer cooling spikes, track hourly smart meter kilowatt consumption, report a power outage or downed wire, or arrange a payment extension, this comprehensive guide covers every billing method and 24/7 utility contact.
Evergy Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Evergy Online Portal & App (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| Speedpay Guest Pay (Card / Wallet) | $1.50 residential fee | Immediate Credit |
| Automated Phone System (Speedpay) | $1.50 fee / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your Evergy Bill Online (Step-by-Step)
Method 1: Pay via Evergy Customer Account
- Navigate to: evergy.com/log-in (or open Evergy App).
- Enter your Username / Email and Password and click “Log In”.
- From your account summary dashboard, click “Make a Payment”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Guest Payment (Speedpay)
- Visit Evergy Guest Pay.
- Enter your 10-digit Evergy Account Number and Service Address ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover) details.
- Confirm the $1.50 fee and submit your payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly electric bill directly from your checking account on your due date with zero transaction fees.
- Average Payment Plan: Eliminate high summer air conditioning spikes with equalized 12-month installments.
- Pay by Phone: Call Evergy automated telephone banking 24/7 at 1-800-383-1183 (Kansas Central) or 1-888-471-5275 (Metro / Missouri).
- Pay by Mail: Send payment check with bill coupon to:
Evergy
P.O. Box 219757
Kansas City, MO 64121-9757 - Authorized Pay Stations: Pay cash at Price Chopper, Hy-Vee, Walmart, Dillon’s, and Western Union agents across KS and MO.
Power Outage Reporting & Safety
Evergy Customer Service Directory
- Kansas Central Support: 1-800-383-1183 (Mon–Fri 7:00 AM – 7:00 PM CST)
- Evergy Metro / Missouri Support: 1-888-471-5275
- 24/7 Outage Hotline: 1-800-544-4857
- Hearing Impaired (TTY): 711
- Official Utility Portal: evergy.com
- Headquarters: 1200 Main Street, Kansas City, MO 64105
Frequently Asked Questions (FAQ)
What is my Evergy Account Number?
Your Evergy account number is a 10-digit number located at the top-right corner of your monthly electric statement.
How do I apply for energy assistance in KS and MO?
Eligible households can apply for the Low-Income Energy Assistance Program (LIEAP/LIHEAP) in Kansas or Missouri, or apply for Evergy’s Dollar-Aid and Project DESERVE energy grant programs by calling 1-888-471-5275.
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Disclaimer: BillPayment.guide is an independent electric utility guide and is not affiliated with, endorsed by, or operated by Evergy, Inc. All trademarks belong to Evergy.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
