cleco.com or via MyAccount.
Cleco Power LLC (a regulated electric utility subsidiary of Cleco Corporate Holdings LLC) delivers safe, reliable electricity to more than 290,000 customers across 24 parishes in Louisiana (including Alexandria, Pineville, Slidell, New Iberia, Opelousas, and Covington).
Whether you need to log in to your Cleco MyAccount portal, submit an immediate one-time guest payment via Speedpay, enroll in AutoPay or Levelized Billing to equalize seasonal summer air conditioning spikes, track hourly smart meter kilowatt consumption, report a power outage or downed wire, or arrange a payment extension, this comprehensive guide covers every billing method and 24/7 utility contact.
Cleco Power Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Cleco MyAccount Portal (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| Speedpay Guest Pay (Card / Wallet) | $2.00 residential fee | Immediate Credit |
| Automated Phone System (Speedpay) | $2.00 fee / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your Cleco Power Bill Online (Step-by-Step)
Method 1: Pay via Cleco MyAccount
- Navigate to: cleco.com/myaccount.
- Enter your User ID and Password and click “Log In”.
- From your account summary, click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Guest Payment (Speedpay)
- Visit Cleco Pay Bill.
- Click “Pay as Guest”.
- Enter your Cleco Power Account Number and Service Address ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover) details.
- Confirm the $2.00 fee and submit your payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your checking account on your due date with zero transaction fees.
- Levelized Billing: Eliminate summer electricity bill spikes with equalized 12-month installments.
- Pay by Phone: Call Cleco Power automated phone banking 24/7 at 1-800-622-6537 (1-800-622-CLECO).
- Pay by Mail: Send payment check with bill coupon to:
Cleco Power LLC
P.O. Box 660228
Dallas, TX 75266-0228 - Authorized Pay Stations: Pay cash at Walmart, Super 1 Foods, Brookshire’s, and Western Union agents across Louisiana.
Power Outage Reporting & Safety
Cleco Power Customer Service Directory
- Customer Support Hotline: 1-800-622-6537 (Mon–Fri 7:00 AM – 7:00 PM CST)
- 24/7 Outage Dispatch: 1-800-622-6537
- Hearing Impaired (TTY): 711
- Official Utility Portal: cleco.com
- Corporate Headquarters: 2030 Donahue Ferry Road, Pineville, LA 71360
Frequently Asked Questions (FAQ)
What is my Cleco Account Number?
Your Cleco account number is located at the top-right corner of your monthly billing statement.
How do I apply for utility assistance in Louisiana?
Eligible households can apply for the Low-Income Home Energy Assistance Program (LIHEAP) through local parish Community Action Agencies or apply for Cleco’s Power of Sharing energy assistance fund administered by the Council on Aging.
Related Gulf Coast Utility Guides:
Disclaimer: BillPayment.guide is an independent electric utility guide and is not affiliated with, endorsed by, or operated by Cleco Power LLC or Cleco Corporate Holdings LLC. All trademarks belong to Cleco.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
