bge.com or via the BGE Mobile App.
Baltimore Gas and Electric Company (BGE) is Maryland’s largest electric and gas utility (founded in 1816 as America’s first gas utility), delivering safe, reliable electricity to more than 1.3 million electric customers and natural gas to over 700,000 customers across Baltimore City and ten Central Maryland counties.
Whether you need to log in to your BGE customer account, submit an immediate one-time guest payment via Paymentus, enroll in AutoPay or Budget Billing to equalize seasonal heating and cooling spikes, track hourly smart meter kilowatt usage, report a power outage or gas leak, or arrange a payment extension, this comprehensive guide covers every billing method and 24/7 utility contact.
BGE Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| BGE Online Portal & App (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| Paymentus Guest Pay (Card / Wallet) | $1.65 residential fee | Immediate Credit |
| Automated Phone System (Paymentus) | $1.65 fee / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your BGE Bill Online (Step-by-Step)
Method 1: Pay via BGE Customer Account
- Navigate to: bge.com/my-account.
- Enter your Email Address and Password and click “Sign In”.
- From your account dashboard, click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Guest Payment (Paymentus)
- Visit BGE Pay as Guest.
- Enter your 10-digit BGE Account Number and ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Confirm the $1.65 fee and submit your payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your checking account on your due date with zero transaction fees.
- Budget Billing: Eliminate seasonal summer cooling and winter heating spikes with equalized 12-month installments.
- Pay by Phone: Call BGE automated phone banking 24/7 at 1-800-685-0123.
- Pay by Mail: Send payment check with bill coupon to:
BGE
P.O. Box 13070
Philadelphia, PA 19101-3070 - Authorized Pay Stations: Pay cash at Giant Food, Safeway, America’s Cash Express, and Western Union agents across Maryland.
Power Outage & Gas Emergency Notice
BGE Customer Service Directory
- Customer Support Hotline: 1-800-685-0123 (Mon–Fri 7:00 AM – 7:00 PM EST)
- 24/7 Electric Outage Line: 1-877-778-2222
- 24/7 Gas Emergency Line: 1-800-685-0123
- Hearing Impaired (TTY): 711
- Official Utility Portal: bge.com
- Parent Company: Exelon Corporation, 2 Center Plaza, 110 West Fayette St, Baltimore, MD 21201
Frequently Asked Questions (FAQ)
What is my BGE Account Number?
Your BGE account number is a 10-digit number located at the top-left corner of your monthly billing statement.
How do I apply for utility assistance in Maryland?
Eligible households can apply for the Office of Home Energy Programs (OHEP) Maryland Energy Assistance Program (MEAP) and Electric Universal Service Program (EUSP) through the Maryland Dept of Human Services.
Related Mid-Atlantic Utility Guides:
Disclaimer: BillPayment.guide is an independent electric and gas utility guide and is not affiliated with, endorsed by, or operated by Baltimore Gas and Electric Company or Exelon Corporation. All trademarks belong to BGE.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
