srpnet.com through SRP My Account.
Salt River Project (SRP) is a community-based, not-for-profit public power utility and one of the largest raw-water suppliers in the southwestern United States. SRP provides electricity to more than 1.1 million residential and commercial customers across the Phoenix metropolitan area and Central Arizona.
Whether you need to log in to SRP My Account, make a quick guest payment via Paymentus, reload your SRP M-Power® prepaid smart meter box, enroll in AutoPay or Budget Billing, report a neighborhood power outage, or track daily kilowatt-hour usage, this comprehensive guide covers every billing method and contact channel.
SRP Payment Methods & Processing Comparison
Compare available billing channels, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| SRP My Account (Bank Checking ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| Paymentus Guest Pay (Card / Digital Wallet) | $2.00 fee (Free for M-Power) | Immediate Credit |
| Automated Phone System (Paymentus) | $2.00 fee / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $0.00 (Free at SRP Kiosks) | Immediate Posting |
How to Pay Your SRP Bill Online (Step-by-Step)
Method 1: Pay via SRP My Account Portal (Free Bank Draft)
- Navigate to: myaccount.srpnet.com (or access via
srpnet.com). - Enter your Email Address and Password and click “Log In”.
- Click “Pay Bill” on your account overview dashboard.
- Select payment amount: Total Amount Due, Current Balance, or Other Amount.
- Enter your bank checking account routing and account numbers.
- Select your payment date and click “Authorize Payment”.
Method 2: Fast Guest Payment (Debit / Credit Card via Paymentus)
- Visit srpnet.com/billing-payment/ways-to-pay.
- Click “Pay with Credit or Debit Card”.
- Enter your SRP Account Number.
- Enter your card details (Visa, MasterCard, Discover, Amex, Apple Pay, Google Pay).
- Confirm the transaction fee and submit your payment.
How to Reload SRP M-Power Prepaid Electricity
SRP M-Power is a pay-as-you-go electricity program where customers track usage on an in-home display unit and purchase power credits in advance:
- Open the SRP M-Power Mobile App or visit
srpnet.com/mpower. - Log into your M-Power profile.
- Enter payment amount ($10 minimum). Zero fees apply for M-Power card payments.
- Submit payment to receive your 9-digit recharge code to enter on your in-home display, or have it automatically transmitted to your smart meter.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly electric bill from your checking account on your due date with zero fees.
- Budget Billing: Level out extreme summer air conditioning bills into predictable 12-month equalized monthly payments.
- Pay by Phone: Call SRP 24/7 automated telephone banking at 1-602-236-8888.
- Pay by Mail: Send payment check with bill stub to:
SRP
P.O. Box 2951
Phoenix, AZ 85062-2951 - SRP PayCenter Kiosks: Pay cash or debit at hundreds of Fry’s Food Stores, Bashas’, and Food City locations across the Valley.
Power Outage Reporting & Safety
srpnet.com/outages.
SRP Customer Service Directory
- Customer Support & Emergency (24/7): 1-602-236-8888
- Hearing Impaired (TTY/TDD): 711
- Official Website: srpnet.com
- Corporate Headquarters: 1500 N. Mill Ave, Tempe, AZ 85281
Frequently Asked Questions (FAQ)
What is my SRP Account Number?
Your SRP account number is an 8-digit to 10-digit number located at the upper-right corner of your electric billing statement.
How do I apply for utility bill assistance in Arizona?
SRP offers the Economy Price Plan (EPP) providing a monthly discount of up to $23 for income-qualifying households. Customers can also apply for the Low Income Home Energy Assistance Program (LIHEAP) through local community action agencies by calling 2-1-1.
Related Electric & Utility Guides:
Disclaimer: BillPayment.guide is an independent electric utility informational resource and is not affiliated with, endorsed by, or operated by Salt River Project (SRP). All trademarks belong to SRP.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
