Worth knowing up front: RCN is now part of Astound Broadband. Some account tools have moved to astound.com/myaccount.astound.com — if a link below doesn’t work, that’s the most likely reason; go through rcn.com or astound.com directly to find the current version rather than an old bookmark.
Paying your bill
Sign in at rcn.com (look for “My Account” or “Sign In”) to view your balance and pay online. Astound’s combined account portal is at myaccount.astound.com if rcn.com redirects you there.
Creating an account
Choose “Create Account” and enter your name and account number to get started.
Forgot your login?
Use “Forgot username or password” on the sign-in page and enter your account number to proceed.
Other ways to pay
- AutoPay: set up from your account once signed in.
- Phone: the automated payment line and general support number are listed on rcn.com/astound.com — confirm there since these have changed with the rebrand.
- Mail: the correct payment address is printed on your bill — use that rather than an old address, since RCN’s billing addresses have changed since the Astound acquisition.
- By app: the MyAstound app supports bill pay and account management.
Getting help
For account questions, use the contact options on rcn.com or astound.com rather than a number found elsewhere.
Read also: How to Pay Your Delmarva Power Bill
This is an independent guide and is not affiliated with, endorsed by, or operated by RCN or Astound Broadband.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
