delmarva.com.
Delmarva Power delivers essential electricity and natural gas to over 500,000 electric customers and 140,000 natural gas customers across Delaware and the Delmarva Peninsula in Maryland. Managing your monthly energy statement on time helps prevent service disconnection notices and late payment fees.
Whether you need to log in to schedule an automatic payment, make an instant guest payment without logging in, locate an authorized in-person payment agent, or submit an emergency power outage report, this guide covers all payment channels and account management options.
Delmarva Power Bill Payment Options Overview
Delmarva Power provides several flexible payment methods:
| Payment Channel | Portal / Contact Info | Processing Speed & Fees |
|---|---|---|
| My Account (Online) | delmarva.com | Free ACH / Same-day posting |
| Guest Pay (No Login) | delmarva.com/pay-my-bill | Free bank debit / Card processing fees apply via Paymentus |
| Automated Phone Pay | 1-800-375-7117 | Immediate credit / 24/7 automated line |
| In-Person Locations | Walmart, Western Union, local grocery stores | Cash / PIN debit ($1.50–$2.50 agent fee) |
How to Pay Your Delmarva Power Bill Online
Step-by-Step My Account Sign-In:
- Navigate to the official homepage: delmarva.com.
- Click “Sign In” in the top navigation.
- Enter your registered Email Address and Password.
- Click “Log In” to access your billing dashboard.
- Select “Pay My Bill”, choose your linked checking/savings account, review the amount, and confirm payment.
How to Pay as a Guest (No Account Required)
If you do not have an online profile or need to pay a bill for a family member:
- Visit delmarva.com/pay-my-bill and select “Pay as Guest”.
- Enter your 11-digit Delmarva Power Account Number (found in the top right corner of your paper statement).
- Enter the primary account holder’s Phone Number or 5-digit ZIP code.
- Enter payment details (Bank Routing/Account Number, Debit Card, or Credit Card via Paymentus) and submit.
Setting Up AutoPay and Budget Billing
- AutoPay: Avoid forgotten payments by scheduling automatic deductions from your checking account on your monthly due date with zero service fees.
- Budget Billing: Even out seasonal heating and air conditioning spikes by averaging your estimated annual energy costs into predictable, equal monthly payments.
Troubleshooting Login Issues & Password Recovery
Forgot Email or Password?
- Click “Forgot email or password?” on the login screen.
- Enter your registered primary phone number and the last 4 digits of your SSN/Tax ID.
- Verify identity through SMS security PIN.
- Reset your password and regain immediate account access.
Delmarva Power Customer Service & Outage Reporting
For emergencies, gas odor alerts, or billing inquiries:
- Customer Service (Toll-Free): 1-800-375-7117 (Mon–Fri 7:00 AM – 7:00 PM EST)
- Report Electric Outages (24/7): 1-800-898-8042 (Delaware) / 1-800-898-8045 (Maryland)
- Natural Gas Emergency Hotline: 1-302-454-0317 (Immediate response)
- Payment Mailing Address:
Delmarva Power
P.O. Box 13610
Philadelphia, PA 19101-3610
Frequently Asked Questions (FAQ)
What is Delmarva Power’s “Price to Compare” (PTC)?
The Price to Compare is Delmarva Power’s default baseline rate for electricity supply and transmission. You can compare this rate with licensed third-party competitive retail energy suppliers under Delaware/Maryland Customer Choice programs.
What should I do if I am facing financial hardship and cannot pay my utility bill?
Delmarva Power offers flexible installment payment arrangements and participates in state assistance programs such as LIHEAP (Low Income Home Energy Assistance Program) and the Good Neighbor Energy Fund. Call 1-800-375-7117 to request a payment extension before disconnection.
Can I pay my Delmarva bill with a credit card without fees?
Bank account ACH transfers and AutoPay are 100% free. Residential credit and debit card payments are processed through a secure third-party vendor (Paymentus) which may assess a small convenience fee ($1.75–$2.35).
Related Utility Guides:
Disclaimer: BillPayment.guide is an independent educational website and is not affiliated with, endorsed by, or operated by Delmarva Power or Exelon Corporation. All utility trademarks belong to Delmarva Power.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
