Never enter your Social Security number, card number, or security code anywhere except directly on macys.com.
Applying for a Macy’s Credit Card
Go to macys.com/mymacyscard and choose “Apply now.” You’ll need your name, address, and financial information, including your SSN — current card tiers, rates, fees, and rewards are listed there and change periodically, so check them directly rather than a fixed list here.
Logging in
Sign in at macys.com/account/signin with your account email and password.
Activating a new card
Go to macys.com/my-credit/gateway, choose “Activate card,” and enter your card number, name on card, security code, and the last 4 digits of your SSN.
Forgot your login?
Choose “Forgot your password?” on the sign-in page and follow the verification prompts.
Paying your bill
- Phone: 1-888-257-6757
- Mail: the correct payment address depends on your account — it’s printed on your statement, and using that is safer than an address copied from elsewhere.
- In store: use the Macy’s store locator.
- App: the Macy’s app supports bill pay directly.
Getting help
Macy’s credit card customer service is at 1-888-257-6757 — confirm current hours on macys.com.
This is an independent guide and is not affiliated with, endorsed by, or operated by Macy’s, Inc.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
