cpsenergy.com through Manage My Account (MMA).
CPS Energy is the nation’s largest community-owned, municipally owned electric and natural gas utility, delivering reliable power to over 930,000 electric customers and 380,000 natural gas customers across a 1,515-square-mile service area in San Antonio and surrounding Texas communities.
Whether you need to log in to CPS Energy Manage My Account, make an immediate one-time guest payment via KUBRA EZ-Pay, enroll in AutoPay or Budget Payment Plans to eliminate seasonal summer cooling spikes, monitor hourly smart meter usage, report a power outage or gas leak, or arrange payment installments, this comprehensive guide covers every payment channel and 24/7 utility contact.
CPS Energy Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Manage My Account MMA (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| KUBRA EZ-Pay (Debit / Credit Card) | $2.35 residential fee | Immediate Credit |
| Automated Phone System (KUBRA) | $2.35 fee / Free ACH | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.00–$1.50 retailer fee | Within 24 Hours |
How to Pay Your CPS Energy Bill Online (Step-by-Step)
Method 1: Pay via Manage My Account Portal (Free Bank Draft)
- Navigate to: cpsenergy.com/manage-my-account.
- Enter your Username / Email and Password and click “Log In”.
- From your account summary, click “Pay Bill”.
- Enter your checking account routing number and bank account number.
- Select payment date and submit for zero-fee same-day processing.
Method 2: One-Time Guest Payment (KUBRA EZ-Pay)
- Visit the CPS Energy payment portal at
cpsenergy.com. - Click “Pay as Guest (EZ-Pay)”.
- Enter your 10-digit CPS Energy Account Number and Service Address ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Confirm the $2.35 fee and submit your payment.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly combined utility bill from your checking account on your due date with zero transaction fees.
- Budget Payment Plan: Level out hot Texas summer electricity bills into equalized 12-month average installments.
- Pay by Phone: Call CPS Energy automated phone banking 24/7 at 1-210-353-2222 or toll-free at 1-800-777-0983.
- Pay by Mail: Send payment check with statement coupon to:
CPS Energy
P.O. Box 2678
San Antonio, TX 78289-2678 - Authorized Pay Stations: Pay cash at H-E-B, Walmart, Woodforest National Bank, and authorized Fidelity Express agents across Bexar County.
Power Outage & Gas Emergency Reporting
cpsenergy.com/outages.
CPS Energy Customer Service Directory
- Customer Support & Billing: 1-210-353-2222 / 1-800-777-0983 (Mon–Fri 7:30 AM – 6:30 PM CST)
- 24/7 Outage & Gas Emergency: 1-210-353-4357
- Hearing Impaired (TTY): 711
- Official Municipal Portal: cpsenergy.com
- Headquarters: 500 McCullough Ave, San Antonio, TX 78215
Frequently Asked Questions (FAQ)
What is my CPS Energy Account Number?
Your CPS Energy account number is a 10-digit number printed on the upper right corner of your monthly utility statement.
How do I apply for utility assistance in San Antonio?
Eligible low-income households can apply for the Low-Income Home Energy Assistance Program (LIHEAP) administered by the City of San Antonio Department of Human Services or apply for CPS Energy’s Residential Energy Assistance Partnership (REAP) program.
Related Texas Utility Guides:
Disclaimer: BillPayment.guide is an independent municipal utility guide and is not affiliated with, endorsed by, or operated by CPS Energy or the City of San Antonio. All trademarks belong to CPS Energy.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
