altoonawater.com through Invoice Cloud.
The Altoona Water Authority (AWA) provides safe, reliable drinking water from municipal reservoirs and modern wastewater treatment for more than 70,000 residents and businesses across the City of Altoona, Logan Township, Allegheny Township, and Blair County, Pennsylvania.
Whether you need to log in to the Invoice Cloud customer portal, submit an immediate one-time guest payment, enroll in automatic monthly AutoPay bank drafts or credit card billing, track quarterly water consumption, report a water main break, or request a plumbing leak adjustment, this comprehensive guide covers every billing method and municipal contact.
Altoona Water Payment Options Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Invoice Cloud Portal (Bank ACH) | $0.00 (Free ACH AutoPay) / $1.95 | Same-Day Posting |
| Invoice Cloud Guest Pay (Card / Wallet) | $2.95 processing fee | Immediate Credit |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| Automated Phone System (Invoice Cloud) | $2.95 processing fee | Instant Confirmation |
| AWA Billing Office & Drive-Thru | $0.00 (Free) | Immediate Posting |
How to Pay Your Altoona Water Bill Online (Step-by-Step)
Method 1: Pay via Invoice Cloud Portal
- Navigate to: invoicecloud.com/altoonawaterauthoritypa (or via
altoonawater.com). - Enter your AWA Account Number and Customer Name.
- Select payment method: Checking/Savings Account (ACH) or Debit/Credit Card (Visa, MasterCard, Discover, Amex).
- Confirm submission to receive an instant electronic transaction receipt.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your quarterly water and sewer statement from your bank account on your due date with zero processing fees.
- Pay by Phone: Call AWA automated phone billing toll-free 24/7 at 1-855-644-7840 (or office 814-949-2233).
- Pay by Mail: Send payment check with statement coupon to:
Altoona Water Authority
P.O. Box 486
Altoona, PA 16603-0486 - In-Person Walk-In & Drive-Thru:
Altoona Water Authority Office
1120 12th Avenue
Altoona, PA 16601
(Open Mon–Fri 8:00 AM – 4:30 PM).
Water Emergency & Main Break Reporting
Altoona Water Authority Directory
- Customer Service Hotline: 814-949-2233 (Mon–Fri 8:00 AM – 4:30 PM EST)
- 24/7 Emergency Dispatch: 814-949-2233
- Hearing Impaired (TTY): 711
- Official Municipal Portal: altoonawater.com
- Administration Building: 1120 12th Avenue, Altoona, PA 16601
Frequently Asked Questions (FAQ)
What is my Altoona Water Account Number?
Your account number is an 8-digit or 10-digit number located at the top-right corner of your monthly or quarterly AWA billing statement.
How do I request a leak adjustment in Altoona?
If you repair a hidden plumbing leak, submit a Water Leak Adjustment Request Form along with a plumber’s repair receipt to the AWA billing office to receive a credit on excess sewer charges.
Related Pennsylvania Utility Guides:
Disclaimer: BillPayment.guide is an independent municipal utility guide and is not affiliated with, endorsed by, or operated by the Altoona Water Authority. All trademarks belong to AWA.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
