mortgagequestions.com or phhmortgage.com.
PHH Mortgage Corporation (formerly a subsidiary of Ocwen Financial Corporation, now rebranded under Onity Group Inc.) is one of the nation’s largest non-bank mortgage loan servicers, managing millions of residential mortgages across conventional, Fannie Mae, Freddie Mac, FHA, VA, and non-conforming portfolios nationwide.
Whether you need to log in to MortgageQuestions.com borrower portal, submit an immediate monthly mortgage payment with zero convenience fees, set up automatic recurring monthly AutoPay or bi-weekly payment drafts, manage escrow accounts for property taxes and hazard insurance, generate an official 10-day payoff statement, or download IRS Form 1098 year-end tax statements, this comprehensive guide covers every payment channel and servicer contact.
PHH Mortgage Payment Options Overview
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| MortgageQuestions.com (Bank ACH) | $0.00 (Free) | Same-Day Credit if made by 8:00 PM EST |
| AutoPay (Automatic Monthly Draft) | $0.00 (Free) | On Monthly Due Date |
| Bi-Weekly Payment Schedule | $0.00 (Free) | Every 2 Weeks (13 Full Payments/Yr) |
| Automated Phone Banking (IVR) | $0.00 (Free ACH) | Instant Confirmation |
| Western Union Quick Collect | Retail agent fee | Same-Day Posting |
How to Pay Your PHH Mortgage Online (Step-by-Step)
- Navigate to: mortgagequestions.com (or
phhmortgage.com). - Enter your Username and Password and click “Sign In”.
- Select your active PHH Mortgage Loan Account.
- Click “Make a Payment”.
- Enter checking account routing number and bank account number.
- Specify payment allocation: Regular Monthly Principal & Interest, Extra Principal Curtailment, or Escrow.
- Submit payment to receive an instant electronic confirmation receipt number.
Alternative Payment Channels
- AutoPay Setup: Automatically pay your monthly statement directly from your checking account on your due date with zero transaction fees.
- Bi-Weekly AutoPay: Split monthly payments into bi-weekly drafts to make 26 half-payments per year (equivalent to 13 full payments), reducing principal faster.
- Pay by Phone: Call PHH Mortgage automated phone banking 24/7 toll-free at 1-800-449-8767.
- Pay by Mail: Send payment check with loan coupon to:
PHH Mortgage Services
P.O. Box 5452
Mount Laurel, NJ 08054-5452 - Western Union Quick Collect: Pay cash at Western Union agents using Code City:
PHHMORTGAGE / NJ.
PHH Mortgage Customer Service Directory
- Mortgage Customer Care: 1-800-449-8767 (Mon–Fri 8:00 AM – 9:00 PM EST, Sat 8:00 AM – 5:00 PM EST)
- Loan Modification & Hardship: 1-800-750-2518
- Hearing Impaired (TTY): 711
- Official Servicer Portal: mortgagequestions.com
- Headquarters: PHH Mortgage / Onity Group, 1 Mortgage Way, Mount Laurel, NJ 08054
Frequently Asked Questions (FAQ)
What is MortgageQuestions.com?
MortgageQuestions.com is the official, secure web servicing portal utilized by PHH Mortgage and Onity Group to manage customer loan payments, escrow disbursements, and monthly statements.
How do I obtain a 10-day payoff quote for my PHH Mortgage?
Log in to mortgagequestions.com, navigate to “Loan Information > Payoff Quote”, and generate your official payoff statement with daily per diem interest and wire instructions.
Related Mortgage Guides:
Disclaimer: BillPayment.guide is an independent mortgage resource guide and is not affiliated with, endorsed by, or operated by PHH Mortgage Corporation or Onity Group Inc. All trademarks belong to PHH.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
