chase.com or via the Chase Mobile App.
The Southwest Rapid Rewards Plus Credit Card (issued by JPMorgan Chase Bank, N.A.) is an accessible way for travelers to earn points toward free flights and the coveted Southwest Companion Pass®. Cardholders receive 3,000 anniversary points each year, 2x points per $1 spent on Southwest purchases, 2x points on local transit/commuting, internet, cable, and phone services, 25% back on inflight purchases, and 2 EarlyBird Check-In® passes per year.
Whether you need to log in to Chase Online Banking, submit an immediate monthly card payment, set up automatic recurring monthly AutoPay, track Rapid Rewards points toward Companion Pass qualification, or contact customer care, this comprehensive guide covers every payment channel and customer support contact.
Southwest Rapid Rewards Plus Payment Options Overview
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Chase Online & Mobile App (Bank ACH) | $0.00 (Free) | Same-Day Credit if made by 8:00 PM EST |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Monthly Payment Due Date |
| Chase Bank Branches | $0.00 (Free) | Immediate Available Credit Restoration |
| Automated Phone Banking (IVR) | $0.00 (Free) | Instant Confirmation |
How to Pay Your Southwest Plus Card Online (Step-by-Step)
- Navigate to: chase.com (or open Chase Mobile App).
- Enter your Username and Password and click “Sign In”.
- Select your active Southwest Rapid Rewards Plus Card.
- Click “Pay Card”.
- Select payment source: Chase checking account or external bank account (ACH).
- Choose payment amount: Minimum Due, Statement Balance, or Custom Amount.
- Submit payment to receive an instant electronic confirmation receipt.
Alternative Payment Channels
- Chase Mobile App: View Rapid Rewards points, lock misplaced cards, and pay bills on iOS and Android.
- Chase Bank Branches: Pay in person with cash or check at over 4,700 Chase branch locations nationwide.
- Pay by Phone: Call Chase Card Customer Service toll-free 24/7 at 1-800-432-3117.
- Pay by Mail: Send payment check with statement coupon to:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294
Southwest Rapid Rewards Plus Support Directory
- Cardholder Customer Support (24/7): 1-800-432-3117
- Hearing Impaired (TTY): 1-800-955-8060
- Southwest Customer Service: 1-800-435-9792 (1-800-I-FLY-SWA)
- Official Banking Portal: chase.com
- Bank Issuer: JPMorgan Chase Bank, N.A., Wilmington, DE
Frequently Asked Questions (FAQ)
Do points earned count toward Companion Pass?
Yes. All Rapid Rewards points earned from credit card purchases, anniversary bonuses, and signup bonuses count directly toward qualifying for the Southwest Companion Pass.
Do Rapid Rewards points expire?
No. Southwest Rapid Rewards points never expire for active account holders.
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Disclaimer: BillPayment.guide is an independent consumer credit guide and is not affiliated with, endorsed by, or operated by Southwest Airlines Co. or JPMorgan Chase Bank, N.A. All trademarks belong to their respective owners.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
