att.com/myatt or att.com/home-phone.
AT&T Home Phone (Landline) provides reliable wireline voice communication for residential households and commercial businesses across 21 operating states. While millions of customers have upgraded to digital voice over IP (VoIP), AT&T continues to service millions of legacy copper wireline and traditional home phone connections.
Whether you need to log in to myAT&T, pay an outstanding landline bill as a guest (Fastpay), set up automatic recurring AutoPay with Paperless Billing for monthly discounts, understand long-distance surcharges, or troubleshoot landline dial tones, this comprehensive guide covers every payment channel and customer service contact.
AT&T Home Phone Payment Methods & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| myAT&T Online Portal (Bank / Card) | $0.00 (Free) | Immediate Posting |
| AT&T Fastpay (No Login Guest Pay) | $0.00 (Free) | Immediate Posting |
| AutoPay (Bank Draft or Debit Card) | $0.00 (Free + Discount) | On Due Date |
| Automated Phone System (IVR) | $0.00 (Free) | Instant Confirmation |
| Live Customer Service Representative | $5.00 agent convenience fee | Immediate Posting |
How to Pay AT&T Home Phone Bill Online (Step-by-Step)
Method 1: Pay via myAT&T Customer Portal
- Navigate to: att.com/myatt.
- Enter your User ID and Password and click “Sign In”.
- From your account dashboard, click “Pay Bill”.
- Select payment method: Checking/Savings Account (ACH) or Debit/Credit Card (Visa, MasterCard, Discover, Amex).
- Confirm payment submission to receive an instant confirmation receipt.
Method 2: Pay as Guest via AT&T Fastpay
- Visit att.com/fastpay.
- Enter your 10-digit AT&T Landline Phone Number or Account Number and Billing ZIP Code.
- Enter your payment card details and submit for instant credit.
Alternative Payment Channels
- myAT&T Mobile App: View bills, set up AutoPay, and pay invoices on iOS and Android.
- Pay by Phone: Call the automated AT&T billing line toll-free at 1-800-288-2020 (1-800-288-2020).
- Pay by Mail: Send payment check with statement coupon to the regional AT&T remittance address printed on your bill.
- In-Store Payment: Pay in person with cash, check, or card at any official AT&T retail store.
AT&T Home Phone Customer Care Directory
- Landline Customer Support: 1-800-288-2020 (1-800-ATT-2020) (Mon–Fri 8:00 AM – 7:00 PM local time, Sat 8:00 AM – 5:00 PM)
- Landline Repair / No Dial Tone: 1-800-288-2020 (Available 24/7)
- Hearing Impaired (TTY): 1-800-772-5738
- Official Website: att.com
Frequently Asked Questions (FAQ)
What is my AT&T Landline Account Number?
Your traditional landline account number is typically your 10-digit telephone number followed by a 3-digit customer code (13 digits total), printed at the top-right of your paper statement.
How can I avoid the $5 live agent payment fee?
You can avoid the $5 live customer service fee by paying your bill for free through the myAT&T app, online at att.com/fastpay, or using the automated telephone IVR system.
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Disclaimer: BillPayment.guide is an independent telecommunications guide and is not affiliated with, endorsed by, or operated by AT&T Inc. All trademarks belong to AT&T Intellectual Property.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
