mrcooper.com or via the Mr. Cooper Mobile App.
Mr. Cooper (the brand identity of Nationstar Mortgage LLC) is the largest non-bank residential mortgage servicer in the United States, servicing over 4.3 million customer home loans representing more than $1 trillion in unpaid principal balances.
Whether you need to log in to your Mr. Cooper borrower portal, submit an immediate monthly mortgage payment, enroll in AutoPay recurring automatic bank drafts, manage escrow property tax and homeowners insurance reserves, generate an official 10-day mortgage payoff quote, or download IRS Form 1098 year-end tax statements, this comprehensive guide covers every payment channel and customer support contact.
Mr. Cooper Mortgage Payment Options Overview
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Mr. Cooper Web Portal & App (Bank ACH) | $0.00 (Free) | Same-Day Credit if made by 11:59 PM CST |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Monthly Payment Due Date |
| Automated Phone Banking (IVR) | $0.00 (Free ACH) | Instant Confirmation |
| Western Union Quick Collect | $9.95 agent fee | Immediate Credit |
How to Pay Your Mr. Cooper Mortgage Online (Step-by-Step)
- Navigate to: mrcooper.com/signin (or open Mr. Cooper App).
- Enter your Username / Email and Password and click “Sign In”.
- Select your active Mortgage Account.
- Click “Make a Payment”.
- Enter checking account routing number and bank account number.
- Choose payment type: Regular Monthly Payment, Principal Reduction, or Escrow Curtailment.
- Submit payment to receive an instant electronic confirmation receipt.
Alternative Payment Channels
- Mr. Cooper Mobile App: Make mortgage payments, estimate home equity, and download IRS 1098 forms on iOS and Android.
- Pay by Phone: Call Mr. Cooper automated telephone billing toll-free at 1-833-685-2565 (1-833-MR-COOPER).
- Pay by Mail: Send payment check with mortgage coupon to:
Mr. Cooper
P.O. Box 650783
Dallas, TX 75265-0783 - Cash Pay at Retailers: Pay cash at Western Union agents using Code City:
MR COOPER / TX.
Mr. Cooper Customer Support Directory
- Customer Support Hotline: 1-833-685-2565 (Mon–Thu 7:00 AM – 8:00 PM CST, Fri 7:00 AM – 7:00 PM CST, Sat 8:00 AM – 2:00 PM CST)
- Payment Assistance & Hardship: 1-833-685-2565
- Hearing Impaired (TTY): 711
- Official Servicing Portal: mrcooper.com
- Corporate Headquarters: 8950 Cypress Waters Blvd, Dallas, TX 75019
Frequently Asked Questions (FAQ)
How do I obtain a 10-day payoff statement for my Mr. Cooper mortgage?
Log into your Mr. Cooper online account or mobile app, navigate to “Loan Details > Payoff Statement”, and generate your calculated 10-day payoff quote with per diem interest.
What is the monthly mortgage payment grace period?
Most residential mortgage loans serviced by Mr. Cooper include a 15-day grace period from the 1st of the month before late charges assess on the 16th.
Related Mortgage Guides:
Disclaimer: BillPayment.guide is an independent mortgage servicing guide and is not affiliated with, endorsed by, or operated by Nationstar Mortgage LLC or Mr. Cooper. All trademarks belong to Mr. Cooper.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
