chase.com/mortgage or via the Chase Mobile App.
Chase Home Lending (JPMorgan Chase Bank, N.A.) is one of America’s largest residential mortgage lenders and loan servicers, managing millions of conforming fixed-rate mortgages, adjustable-rate mortgages (ARM), FHA loans, VA loans, and jumbo home loans nationwide.
Whether you need to log in to your Chase mortgage dashboard, make your monthly mortgage payment, set up automatic recurring AutoPay, make extra principal curtailment payments, manage your escrow account for property taxes and home insurance, or download Form 1098 interest statements, this comprehensive guide covers every step and verified support channel.
Chase Mortgage Digital Portal Features Overview
Review digital mortgage tools and account features:
| Feature | Availability | Borrower Value |
|---|---|---|
| Online Monthly Payments (ACH) | $0.00 (Free) | Same-day credit if submitted by 8:00 PM EST |
| Automatic Payments (AutoPay) | $0.00 (Free) | Monthly or bi-weekly automatic bank drafting |
| Principal Reduction Pay | $0.00 (Free) | Directly decrease outstanding loan principal balance |
| Escrow Analysis & 1098 Tax Forms | 24/7 Digital Access | Track property tax and homeowners insurance disbursements |
How to Pay Your Chase Mortgage Online (Step-by-Step)
- Navigate to: chase.com/mortgage.
- Enter your Username and Password and click “Sign In”.
- Select your active Mortgage Account from your accounts summary.
- Click “Pay Mortgage”.
- Select payment amount: Regular Monthly Payment (Principal, Interest, Escrow), Principal Only, or Escrow Only.
- Select funding account: Chase Checking/Savings or Linked External Bank Account.
- Select your payment date and click “Schedule Payment” to receive an instant confirmation receipt.
How to Set Up AutoPay with Chase Home Lending
- Under your mortgage account details, select “Set Up AutoPay”.
- Choose your frequency: Monthly Draft or Bi-Weekly AutoPay.
- Select your withdrawal date (e.g., 1st or 5th of each month).
- Optionally designate an extra principal curtailment amount to accelerate payoff.
- Confirm authorization to automate all future monthly mortgage installments.
Alternative Payment Channels
- Chase Mobile App: Make mortgage payments, review escrow cushions, and track loan amortization schedules on iOS and Android.
- Pay by Phone: Call Chase automated mortgage telephone banking at 1-800-848-9136.
- Pay by Mail: Send payment check with mortgage remittance coupon to:
Chase Home Lending
P.O. Box 78420
Phoenix, AZ 85062-8420 - Chase Bank Branches: Pay in person at any of Chase’s 4,700+ retail branches nationwide.
Chase Home Lending Customer Service Directory
- Mortgage Customer Service: 1-800-848-9136 (Mon–Fri 8:00 AM – 8:00 PM EST, Sat 9:00 AM – 6:00 PM EST)
- Hearing Impaired (TTY/TDD): 1-800-582-0542
- Official Website: chase.com/mortgage
- Corporate Headquarters: JPMorgan Chase Bank, N.A., New York, NY
Frequently Asked Questions (FAQ)
Does Chase charge a prepayment penalty on residential mortgages?
Standard Chase conforming, FHA, VA, and jumbo home loans have no prepayment penalties. You can make extra principal payments or pay off your loan in full at any time without fees.
Where can I find my Form 1098 Mortgage Interest Statement?
Form 1098 statements are available for download by January 31 each year under the Statements & Documents > Tax Documents tab in your Chase Online portal.
Related Mortgage & Loan Guides:
Disclaimer: BillPayment.guide is an independent mortgage educational portal and is not affiliated with, endorsed by, or operated by JPMorgan Chase & Co. or JPMorgan Chase Bank, N.A. Member FDIC. Equal Housing Lender.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
