aflac.com through Aflac Policyholder Portal (MyAflac).
Aflac (American Family Life Assurance Company of Columbus) (NYSE: AFL) (founded in 1955) is the nation’s leader in supplemental and voluntary health benefits, protecting more than 50 million policyholders worldwide by providing direct cash payouts to cover out-of-pocket medical bills and everyday living expenses during unexpected illnesses or injuries.
Whether you need to log in to MyAflac policyholder portal, make an immediate one-time direct premium payment with zero convenience fees via Quick Pay, set up automatic recurring monthly AutoPay (Electronic Funds Transfer – EFT), submit a fast mobile claim via Aflac SmartClaim®, track wellness benefit reimbursements, or download 1095-B health coverage tax forms, this comprehensive guide covers every payment channel and customer care contact.
Aflac Insurance Payment Options Overview
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| MyAflac Portal & App (Bank ACH) | $0.00 (Free) | Same-Day Policy Credit |
| AutoPay (Automatic EFT Draft) | $0.00 (Free) | On Monthly Policy Due Date |
| Aflac Quick Pay (Debit / Credit Card) | $0.00 (Free) | Instant Policy Credit |
| Automated Phone System (IVR) | $0.00 (Free) | Instant Confirmation |
How to Pay Your Aflac Premium Online (Step-by-Step)
Method 1: Pay via MyAflac Online Account
- Navigate to: aflac.com/login (or open MyAflac App).
- Enter your User ID / Email and Password in the login box.
- Click “Log In”.
- Select your active Aflac Policy or Group Account.
- Click “Make Premium Payment”.
- Choose payment method: Checking/Savings Account (ACH) or Debit/Credit Card (Visa, MasterCard, Discover, Amex).
- Submit payment to receive an instant electronic confirmation receipt number.
Method 2: Aflac Quick Pay (No Login Required)
- Visit Aflac Quick Pay.
- Enter your 8-to-10 digit Policy Number and Policyholder SSN / Date of Birth.
- Enter payment card or bank details and submit with zero convenience fees.
Alternative Payment Channels
- Direct Payroll Deduction: If enrolled through an employer workplace benefits plan, premiums are automatically deducted pre-tax or post-tax directly from your payroll paycheck.
- Individual Direct Pay (Portability): If you leave your employer, you can keep your Aflac coverage by setting up direct automatic checking drafts via MyAflac.
- Pay by Phone: Call Aflac automated telephone banking 24/7 toll-free at 1-800-992-3522 (1-800-99-AFLAC).
- Pay by Mail: Send payment check with billing invoice to:
Aflac
P.O. Box 73041
Chicago, IL 60673-7041
Aflac Customer Service Directory
- Policyholder Customer Care: 1-800-992-3522 (1-800-99-AFLAC) (Mon–Fri 8:00 AM – 8:00 PM EST)
- Claims Department Hotline: 1-800-992-3522 (Opt 1)
- Hearing Impaired (TTY): 711
- Official Insurance Portal: aflac.com
- Worldwide Headquarters: Aflac Inc., 1932 Wynnton Rd, Columbus, GA 31999
Frequently Asked Questions (FAQ)
What is Aflac SmartClaim®?
Aflac SmartClaim enables policyholders to submit claims and upload medical receipts online; approved claims are processed and cash is deposited into your checking account in as little as 24 hours.
What is the annual Wellness Benefit claim?
Most Aflac accident and cancer policies include an annual $50–$100 cash wellness benefit for routine preventive health screenings (such as annual physicals, dental exams, or mammograms) with zero copays or deductions.
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Disclaimer: BillPayment.guide is an independent insurance resource guide and is not affiliated with, endorsed by, or operated by American Family Life Assurance Company of Columbus (Aflac). All trademarks belong to Aflac.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
