chase.com/mortgage or via the Chase Mobile App.
Chase Home Lending (a division of JPMorgan Chase Bank, N.A.) is one of America’s largest mortgage originators and loan servicers, providing fixed-rate conventional loans, adjustable-rate mortgages, FHA/VA financing, jumbo mortgages, and home equity lines to millions of homeowners nationwide.
Whether you need to log in to Chase Online Banking, submit an immediate monthly mortgage payment, set up automatic recurring monthly AutoPay, manage property tax and insurance escrow accounts, generate an official 10-day mortgage payoff quote, or download IRS Form 1098 year-end tax statements, this comprehensive guide covers every payment channel and customer support contact.
Chase Mortgage Payment Options Overview
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| Chase Online & Mobile App (Bank ACH) | $0.00 (Free) | Same-Day Credit if made by 8:00 PM EST |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Monthly Payment Due Date |
| Chase Bank Branches | $0.00 (Free) | Immediate Same-Day Posting |
| Automated Phone Banking (IVR) | $0.00 (Free) | Instant Confirmation |
How to Pay Your Chase Mortgage Online (Step-by-Step)
- Navigate to: chase.com (or open Chase Mobile App).
- Enter your Username and Password and click “Sign In”.
- Select your active Chase Mortgage Account.
- Click “Pay mortgage”.
- Select payment source: Chase checking account or external bank account (ACH).
- Choose payment type: Regular Monthly Payment, Principal Reduction, or Escrow Curtailment.
- Submit payment to receive an instant electronic confirmation receipt.
Alternative Payment Channels
- Chase Mobile App: Make payments, view escrow analysis statements, and download 1098 forms on iOS and Android.
- Chase Bank Branches: Pay in person with cash or check at over 4,700 Chase branches nationwide.
- Pay by Phone: Call Chase Mortgage Customer Service toll-free at 1-800-848-9136.
- Pay by Mail: Send payment check with mortgage coupon to:
Chase Home Lending
P.O. Box 78148
Phoenix, AZ 85062-8148
Chase Mortgage Support Directory
- Customer Service Hotline: 1-800-848-9136 (Mon–Fri 8:00 AM – 8:00 PM EST, Sat 9:00 AM – 6:00 PM EST)
- Payment Assistance & Hardship: 1-800-848-9380
- Hearing Impaired (TTY): 1-800-582-0542
- Official Website: chase.com/mortgage
- Corporate Headquarters: JPMorgan Chase & Co., New York, NY
Frequently Asked Questions (FAQ)
How do I obtain a 10-day payoff statement for my Chase mortgage?
Log into Chase Online Banking or the Chase Mobile app, tap your mortgage loan account, and select “See details & payoff quote” to generate your real-time calculated 10-day payoff quote with per diem interest.
Can I make an extra principal payment on my Chase mortgage?
Yes. When scheduling an online payment, specify an additional amount in the “Principal” field to apply excess funds directly toward reducing your loan balance and eliminating interest charges.
Related Banking & Mortgage Guides:
Disclaimer: BillPayment.guide is an independent consumer mortgage guide and is not affiliated with, endorsed by, or operated by JPMorgan Chase Bank, N.A. All trademarks belong to JPMorgan Chase.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
