Bill Payment Guide

www.cityutilities.net – City Utilities Bill Payment Guide

How to Pay Your City Utilities Bill Online

City Utilities of Springfield Online Bill Pay Login

City Utilities of Springfield is serving southwest Missouri with electricity, natural gas, water, telecommunications, and transit services. It serves more than 106,000 customers. It is owned by the community and governed by an eleven-member Board of Public Utilities. It was first started in 1946. Headquarter of this company is located in Missouri.

It serves more than 81,000 natural gas customers and more than 80,000 water customers. If you are a City Utilities service consumer, then you can access your City Utilities of Springfield account from your PC or from your mobile browser. In order to pay your bills, you have to register first. In this article, we will explain to you how to register and how to login to your account.

How to Register

It is very easy to register for the City Utilities of Springfield account. Through this portal, you can pay your bills. By following some very simple steps, you can easily complete the registration process. But for the first time, you may face some problems. In that case, you can follow these instructions to pay the bill:

  • First, you have to visit the official website of City Utilities of Springfield.
  • Or, you can just click on this link www.cityutilities.net. It will take you to the official website.
  • Then click on Account Login, which is located at the top right corner of the screen.
  • Then click on the Register button.

CU Register

  • Enter your email on the first field.
  • Then enter a username.
  • Enter a password.
  • Retype your password for confirmation.
  • Select a security question.
  • Set a security answer for the question.
  • Tick the box to agree on the terms and conditions.
  • After that, click on the Register button.

How to Login

If you already have an account in City Utilities of Springfield, then you easily login using your login credentials. But for the first time, you may face some problems login. You can follow these instructions to complete the process:

  • First, you have to visit the official website of City Utilities of Springfield.
  • Or, you can just click on this link www.cityutilities.net. It will take you to the official website.
  • Then click on Account Login, which is located at the top right corner of the screen.
  • Enter your username on the first field.
  • Then enter your password on the next field.
  • If you are using your personal device, then click on Remember Me box. Otherwise, keep the box, remain unchanged.

Log In - CU

  • Then click on the login button.

How to Reset Forgotten Password

A password is a very important credential. Without the password, you can not access your account. So, you have to keep remember your password. But, in any case, you forgot your password then you follow these instructions:

  • First, you have to visit the official website of City Utilities of Springfield.
  • Or, you can just click on this link www.cityutilities.net. It will take you to the official website.
  • Then click on Account Login, which is located at the top right corner of the screen.
  • Enter your username on the provided box.
  • Then click on the Continue button.

Also Read : Pay Your Buckeye Cable Bill Online

How to Make Payment

There are several ways to make your bill payment.

Online Payment:

You can pay your CU bills online. For that, you have to register on their official website. If you already registered, then login to your account. From there you can easily pay your bills. You can follow the login process as mentioned above.

Pay by Phone:

You can pay your bills over your phone. you have to call (417) 863-9000 and request Bill Pay or call to the payment line at (417) 831-8331. You can pay your bills by using your credit or debit card.

Pay via Mail:

Pay your City Utilities bills via mail. Send your payment with the required details to the below address:

City Utilities of Springfield

PO Box 551

Springfield, MO 65801-0551

EZ Pay:

EZ Pay is the stress-free way to pay your bill on time every month. Every month your bill will automatically be withdrawn from your account or credit card on your bill due date. You can enroll for EZ Pay, by using Manage My Account. Then choose My Bill and then click on EZ Pay Enroll. Then enter your bank details.

Pay In-Person:

You can also pay your bills in person. You can pay your bills at any of your nearest City Utilities location. Here are the CU Payment Locations:

  • CU Payment Kiosks – Central St

301 East Central, 24 hours/7 days

Accepts cash (no charge), credit/debit cards, and checking accounts

  • CU Payment Kiosk – Transit Center

211 N Main, 6 a.m. – 11 p.m. weekdays, 7 a.m. – 11 p.m. weekends
Accepts cash (no change), credit/debit cards, and checking accounts

  • CU Drive-up Payment Drop Box
    301 East Central, 24 hours/7 days
    (no cash please)

Contact Info

Report power issues online or phone 24/7 at 1888-863-9001

For most other issues call at (417) 863-9000

Customer Service is available Mon. – Fri. from 7:30 a.m. – 5:30 p.m., excluding holidays.

Mailing Address:

  • PO Box 551, Springfield, MO 65801

Lobby Information

Lobby Hours: 8 a.m. – 4:30 p.m., Mon-Fri, Excluding holidays

    1. our Payment Kiosks available at 301 E Central, Springfield, MO 65802

Company Info

  • Website: www.cityutilities.net
  • Mobile App: Android | iPhone
  • Telephone Number: (417) 863-9000
  • Headquartered In: Missouri
  • Founded: 1945 (74 years ago)

Reference Link :

www.cityutilities.net

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