Direct Energy
Direct Energy is a retailer of energy and energy services. It is based in North America. It was first started in 1986. Headquarter of this company is located in Houston, Texas, United States. It is the subside to Centrica, which is based in the UK. Direct Energy serves more than four million people within the United States and Canada.
Direct Energy Online Bill Pay Login
If you are a Direct Energy service consumer, then you probably want to know how to pay your bills. In order to pay your bills, you have to register on their official website.
Direct Energy also has a mobile app for customers. The app is known as the “Direct Energy Account Manager” app. Android users can download the app from the Google Play Store. And if you are an Apple user, then download the app from the App Store. Through this app, you can pay bills, monitor energy usage, sign up for alerts and much more.
If you are a customer, then you can access your account from your PC or from your mobile app. In order to access the Direct Energy account, you have to register first. In this article, we will explain to you how to register and how to login to your account.
How to Register
If you wish to pay your bill, then you have to register first. Follow these instructions in order to register:
- First, you have to visit the official website of Direct Energy.
- Or, you can just click on this link www.directenergy.com It will take you to the official website of Direct Energy.
- Then click on My Account.
- Then click on Create an Account.
- You will be redirected to the registration page.
- Enter your first name.
- Then enter your last name.
- Then enter your zip code.
- Enter the account number.
- Enter your email address.
- Create a user name.
- Create a password.
- Retype your password for confirmation.
- Then the box, to agree with the terms and conditions.
- Then click on Add Account.
- After that, follow the details to complete the process.
How to Login
If you already have an account on the Direct Energy website, then you easily login using your login credentials. You can follow these instructions to complete the process:
- First, you have to visit the official website of Direct Energy.
- Or, you can just click on this link www.directenergy.com It will take you to the official website of Direct Energy.
- Then click on My Account.
- Click on Log In.
- Enter your username and password on the provided box.
- If you are using your personal device, then click on Remember Me box.
- After that, click on the Continue button.
- If you entered the right information, then you will be redirected to your account.
How to Reset Forgotten Password
In any case, you forgot your password then you follow these instructions to recover it:
- First, you have to visit the official website of Direct Energy.
- Or, you can just click on this link www.directenergy.com It will take you to the official website of Direct Energy.
- Then click on My Account.
- Click on Forgot Password.
- Then enter your Username on the given box.
- After that, click on the Next button.
- Then follow the details to complete the process.
How to Reset Forgotten Username
In any case, you forgot your user ID, then you can follow these instructions to recover your User ID:
- First, you have to visit the official website of Direct Energy.
- Or, you can just click on this link www.directenergy.com It will take you to the official website of Direct Energy.
- Then click on My Account.
- Click on Forgot Username.
- Enter your email address on the given box.
- Then click on the Submit button.
- They will send you an email with your username.
- If you still having a problem with the username, then call at 1-855-461-9824. They will provide you your username.
How to Pay Bills
There are several ways to make your Direct Energy bill payment:
Also Read : Pay Your Consumers Energy Bill Online
Online Payment:
Once, you have completed your registration, you can easily pay your bill. For that, you have to follow these instructions:
- First, visit the site of Direct Energy or just click on this link www.directenergy.com for direct access.
- Then click on My Account.
- Then under Billing & Payments, click on Pay Bill.
- Then enter your Username and Password.
- After that, click on the Continue button.
- Entering into the portal you can easily pay your bill.
AutoPay:
Follow these instructions to use the auto-pay service:
- First, you have to visit the official website of Direct Energy.
- Or, you can just click on this link www.directenergy.com
- Then click on My Account.
- Then click on AutoPay.
- Use your login credentials to log in to your account.
Prepaid Payment:
- Visit the official website of Direct Energy.
- Or, you can just click on this link www.directenergy.com
- Then click on My Account.
- Then under Billings and Payments, you will find the Prepaid Payments. Click on It.
- Enter your payment number, last name, service zip code and choose the utility.
- After that, click on the Continue button.
One-Time Payment:
You can also pay your bills without login. For that, you have to follow these below instructions:
- First, visit this link www.directenergy.com/texas/pay-bill
- Then click on One Time Payment.
- Then enter your account number.
- Enter your service zip code.
- After that, click on the Continue button.
- Then follow the detailed instructions.
Pay via Phone:
You can also pay your Direct Energy bills over your phone. You just have to call on this number 1-877-866-6601. You can make payment using your debit or credit card.
Pay 24/7/365:
In order to pay your bill, you can call Direct Energy’s automated phone system:
Direct Energy Customers: 1-888-305-3828.
Direct Energy Power to Go Prepaid Customers: 1-877-866-6601.
Pay via Mail:
You can pay your bills via mail. Drop your payment in the mailbox and make sure you have written the required details in your mail. Then you have to send it to the below address:
Direct Energy
P.O. Box 660896
Dallas, TX 75266
Pay in Person:
You can also pay your bills in person. For that, you have to follow these instructions:
- First, visit this link www.directenergy.com/texas/pay-bill
- Then click on Find A Location.
- There you will find two options, Fidelity Express and Check Free Pay.
- In Fidelity Express, use your Address and Zipcode to find the payment location.
- In Check Free Pay, select your biller, enter your zip code and select the radius to find the payment location.
Pay via Alexa:
Now make a payment, manage your usage with Alexa. In order to link your online account manager to the Direct Energy Skill, you have to follow these instructions:
- First, get your Amazon Echo or Echo Dot and plug it in.
- Then create your login for Direct Energy’s Online Account Manager.
- Then you have to download the Alexa App in your mobile and search for Direct Energy. Then tap for enable.
- There you can check the terms and conditions.
Pay with Mobile Wallet:
You can your bills from yo9ur iPhone and Android. Follow these instructions below:
- First, visit this link www.directenergy.com/mobile-wallet
- You can pay using your Google Pay or Apple Wallet.
- If you want to pay using Google Pay, then click on GPay Save to Phone.
- Or, if you want to pay using Apple Wallet, then click on Add to Apple Wallet.
- Then enter your account number and registered phone number.
- After that, click on Paperless Billing.
- There you will find the instructions to add your bill to Google Pay or Apple Wallet app.
Contact Info
If you have any question about the plan or need help placing an order then you can call at 1-855-461-9824
Customer Service is available:
7:00am-7:00pm CT Monday-Friday,
7:00am-4:00pm Saturday
Company Info
- Website: www.directenergy.com
- Mobile App: Android | iPhone
- Telephone Number: 1-866-348-4193
- Founded: 1986 (33 years ago)
Reference Link :
www.directenergy.com/texas/pay-bill
www.directenergy.com/mobile-wallet