aps.com or via the APS Mobile App.
Arizona Public Service (APS) is Arizona’s largest and longest-serving electric company, delivering clean, reliable electricity to more than 1.4 million homes and businesses across 11 of Arizona’s 15 counties (including Phoenix, Scottsdale, Flagstaff, Prescott, Sedona, and Yuma).
Whether you need to log in to your APS online account, submit an immediate one-time guest payment via KUBRA EZ-Pay, enroll in AutoPay or Budget Billing to equalize seasonal summer desert air conditioning spikes, track hourly smart meter kilowatt consumption, report a power outage, or arrange payment extensions, this comprehensive guide covers every billing method and 24/7 utility contact.
APS Payment Options & Fee Breakdown
Compare available payment options, fees, and posting speeds:
| Payment Channel | Convenience Fee | Posting Speed |
|---|---|---|
| APS Portal & Mobile App (Bank ACH) | $0.00 (Free) | Same-Day Posting |
| AutoPay (Automatic Bank Draft) | $0.00 (Free) | On Due Date |
| KUBRA EZ-Pay (Debit / Credit Card) | $0.00 (Free for residential) | Immediate Credit |
| Automated Phone System (IVR) | $0.00 (Free) | Instant Confirmation |
| Authorized In-Person Pay Stations | $1.50 retailer fee | Within 24 Hours |
How to Pay Your APS Electric Bill Online (Step-by-Step)
Method 1: Pay via APS Customer Account
- Navigate to: aps.com/login (or open APS App).
- Enter your Email Address / User ID and Password and click “Log In”.
- From your account summary dashboard, click “Pay Bill”.
- Enter checking account routing number and bank account number.
- Submit payment for zero-fee same-day processing.
Method 2: One-Time Guest Payment (KUBRA EZ-Pay)
- Visit APS Quick Pay.
- Enter your 10-digit APS Account Number and Service Address ZIP Code.
- Enter Debit/Credit card (Visa, MasterCard, Discover, Amex) details.
- Submit payment for immediate zero-fee credit.
Alternative Payment Channels
- APS Mobile App: View real-time energy use, pay bills, and report outages on iOS and Android.
- Budget Billing: Eliminate high summer electric cooling bills with equalized 12-month average installments.
- Pay by Phone: Call APS automated phone banking 24/7 at 602-371-7171 (Phoenix) or 1-800-253-9405 (other areas).
- Pay by Mail: Send payment check with bill coupon to:
APS
P.O. Box 2906
Phoenix, AZ 85062-2906 - Authorized Pay Stations: Pay cash at Fry’s Food, Walmart, Bashas’, Safeway, and Western Union agents across Arizona.
Power Outage Reporting & Safety
aps.com/outage.
Arizona Public Service Support Directory
- Customer Service Hotline: 602-371-7171 / 1-800-253-9405 (Mon–Fri 7:00 AM – 7:00 PM MST)
- 24/7 Outage Reporting: 602-371-7171
- Hearing Impaired (TTY): 711
- Official Utility Portal: aps.com
- Parent Company: Pinnacle West Capital Corp., Phoenix, AZ
Frequently Asked Questions (FAQ)
What is my APS Account Number?
Your APS account number is a 10-digit number located at the top-right corner of your monthly billing statement.
How do I apply for utility assistance in Arizona?
Eligible households can apply for the Low-Income Home Energy Assistance Program (LIHEAP) through local Community Action Agencies or apply for APS’s Energy Support Program (E-3 / E-4) to receive a 25% to 35% monthly bill discount.
Related Southwest Utility Guides:
Disclaimer: BillPayment.guide is an independent electric utility guide and is not affiliated with, endorsed by, or operated by Arizona Public Service Company or Pinnacle West Capital Corporation. All trademarks belong to APS.
Anisur Rahman brings over 17 years of experience at the intersection of complex technology and digital strategy to BillPayment.guide. Active in the digital space since 2009, Anisur uses his deep industry insights to break down financial technologies, secure online payment methods, and digital platforms. His actionable guides help readers navigate the fast-paced digital economy and manage their online transactions with confidence.
